Refund policy
RETURN AND REFUND POLICY
Returns
We accept returns within 30 days of delivery for most items in new, unused condition with original packaging and tags attached.
Return Process
To initiate a return:
* Contact us at info@garageharrystanley.com with your order number and reason for return
* We will provide return authorization and shipping instructions
* Customer is responsible for return shipping costs
* Items must be shipped back within 14 days of receiving return authorization
Return Shipping Costs
If we send you a prepaid return label, the cost of that label is deducted from your refund. The exact amount is shown to you in the return label email before you ship the item back. You may also return the item using the carrier of your choice at your own expense.
Original shipping charges are not refunded, including on orders that qualified for free shipping.
Refunds
Once we receive and inspect your return, we will process your refund to the original payment method within 5-10 business days. You will receive an email confirmation when your refund has been processed.
Non-Returnable Items
The following items cannot be returned:
* All clearance items
* Installed or used parts and components
* Items without original packaging or tags
Defective or Damaged Items
If you receive a defective or damaged item, or if we sent you the wrong part, contact us immediately. In that case we cover the return shipping and refund you in full.
Fitment
Please confirm the year, make and model of your machine before ordering. If you are not certain a part fits, contact us first and we will check the part number for you. A part that fits but was ordered in error is a customer return, and the return shipping cost applies.
Exchanges
We offer exchanges for different sizes, colors, or alternative products.
Questions
For return inquiries, contact us at info@garageharrystanley.com.