Politique de remboursement

Return & Refund Policy

 

Thank you for shopping at Garage Harry Stanley. We appreciate your business and want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we are here to help.

Please read our return and refund policy carefully to ensure you understand the process.

 

Returns

 

We accept returns on eligible items within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please follow these steps:

  1. Contact our customer support team at info@garageharrystanley.com to request a Return Authorization.

  2. Once you have received your RA , securely package the item(s) you wish to return.

 

Return Shipping

 

Customers are responsible for paying for their own shipping costs for returning an item. Return shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Please send all returns to the following address:

Garage Harry Stanley
266 Rue Fontenelle
Gaspé, QC G4X 6R6

 

Refunds

 

Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

 

Restocking Fee

 

All eligible returns are subject to a 15% restocking fee, which will be deducted from your total refund amount.

 

Final Sale Items

 

Please note that items purchased from the Clearance collection are considered final sale and are not eligible for return, exchange, or refund.

 

Damaged or Incorrect Items

 

If you received a damaged or incorrect item, please contact us immediately at info@garageharrystanley.com so we can evaluate the issue and make it right.